Privacy policy

Last updated: March 13, 2025

1. Introduction

This Privacy Notice explains how Global Design and Source Ltd ("we" ) collect, use, and protect personal data when Slug and Lettuce bars use our platform to order stock. We are committed to protecting your privacy and ensuring compliance with data protection laws.

2. Data We Collect

When you use our ordering platform, we collect the following data:

Store Contact Details:

  • Staff First Name
  • Staff Last Name
  • Store Email Address
  • Website Usage Data:
  • Cookies for tracking and site optimisation

3. How We Use Your Data

We use the collected data for the following purposes:

  • Processing Orders: To facilitate stock ordering and deliveries.
  • Account Management: To provide access to our platform and manage store accounts.
  • Customer Support: To assist with queries, complaints, or service requests.
  • Website Optimisation & Analytics: To improve user experience using cookies and tracking tools.

4. Legal Basis for Processing Data

We process your data under the following lawful bases:

  • Contractual Necessity: To fulfill your stock orders and manage your store’s account.
  • Legitimate Interest: For fraud prevention, customer service, and improving our platform.
  • Consent: Where required (e.g., marketing or non-essential cookies).

5. Data Sharing & Third Parties

We do not sell personal data. However, we may share data with:

  • Logistics & Suppliers: To ensure stock deliveries.
  • IT & Security Providers: To maintain and secure our platform.
  • Legal Authorities: If required by law or to protect our rights.

6. Data Retention

We retain personal data only as long as necessary:

  • Order and account data: Retained for 7 years for audit and compliance.
  • Cookies: Stored as per our [Cookie Policy] (refer to your policy link).

7. Your Rights

Under data protection laws, you have rights over your data:

  • Access: Request a copy of your stored data.
  • Correction: Update inaccurate details.
  • Deletion: Request removal where applicable.
  • Objection & Restriction: Limit processing in certain cases.
  • Data Portability: Request a copy in a usable format.

To exercise these rights, contact us at enquiries@gd-s.eu.

8. Cookies & Tracking

We use cookies for analytics and improving our platform. By using our website, you agree to our [Cookie Policy].

9. Security Measures

We implement technical and organisational safeguards to protect personal data from unauthorised access, misuse, or breaches.

10. Updates to This Privacy Notice

We may update this policy. Changes will be posted on this page with a revised date.

11. Contact Us

For any privacy concerns, please contact:

Email: enquiries@gd-s.eu
Address: 10A Castle Street, Edinburgh, EH2 3AT.